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Why Inovis and GXS Have Decided to Merge
8 minutes ago ago from The Inovis Blog
This week we announced that Inovis and GXS have signed a definitive agreement to merge our two companies. This merger is expected to be finalized the first half of 2010 pending regulatory approval. We believe and early industry analyst feedback agrees, that this is a deal that will significantly change the B2B e-commerce landscape. We believe the merger of our two companies will advance our respective customers’ ability to achieve total ...
Related contentHow to Get Your Customers and Employees to Love You
22 hours ago ago from Monetizing IP Communications
The Cult of the Customer (or is your Team, your staff?) Erik Linask just sent me this invite and I want to pass it on to others. When: Wednesday December 9, 2009 2:00 pm ET 11:00am PT What: 1 Hour Live Webinar with Q Where: Online Cost: Complimentary The customer experience has never been more important than it is in today's service environment. Customer service is driven by the customer experience and the people inside a company ...
Related contentSo you want to be SaaSy? | RightNow Customer Experience Blog
18 hours ago ago from Customer Experience Blog
Jump to content RightNow – On Demand CX Software 1-866-360-7669 RightNow delvers on demand CX software and services that create the best possible experience for your customers – through email, chat, web self-service, phone and more. Contact Us Home Worldwide Partners Communities Support My Briefcase is empty New to RightNow? Register or sign in Site Search Search Go Customer Experience Blog So ...
Related contentBuild an Experience That Customers Prefer
20 hours ago ago from ..:: [RH em Hospitalidade] - Profissionalismo e Pioneirismo ::..
Most companies believe that improvements across customer touchpoints will drive a better experience. Here's why they're wrong. Posted by: The Staff of the Corporate Executive Board - Business Week The buyers' market triggered by the recession has dramatically increased the pressure on companies to stand out from their competition. Since falling margins and parity in product features make it hard to create distinctiveness in price or ...
Related contentCustomer experience enhanced by the new HP RealTime BSS solution
6 hours ago ago from Wireless Federation
www.WirelessFederation.com/news: For better user experience, greater customer loyalty and higher revenues- the service providers need to be extra vigilant and considerate of consumer demands, especially when the data traffic is rapidly growing. HP RealTime BSS solution meets all the requirements in order to enhance customer experience besides providing them with personalized, real-time services. According to Nigel Upton, director, ...
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Cover-All Technologies Inc. Signs Two Customer Agreements
23 hours ago ago from FanHouse
Cover-All Technologies Inc. (OTC Bulletin Board: COVR), a Delaware corporation (“Cover-All” or the “Company”), today announced it has signed two license deals – one with an existing customer for the My Insurance Center™ (MIC) suite of products, including, NexGen Rating and Issuance and one with a former customer returning to Cover-All after several years. These two five-year contracts, in the aggregate, will generate meaningful license ...
Related contentUTOPY Expands Footprint into Fast-Growing Greater China Market
23 hours ago ago from FanHouse
UTOPY, Inc., the leading provider of Customer Intelligence and Performance Optimization solutions powered by Speech Analytics, today announced a strategic partnership with Grandsys – the leading systems integrator for call center services and solutions in Greater China. The partnership allows UTOPY to serve the fast-growing Greater China marketplace by teaming up with a value-added reseller with an established customer base in recording, ...
Related contentAT&T to Urge Customers to Use Less Wireless Data
11 hours ago ago from The New York Times
AT T is considering ways to encourage customers to use less wireless data as its network struggles to keep up with demand, a company executive said Wednesday. What we are seeing in the U.S. today in terms of smartphone penetration, 3G data, nobody else is seeing in the rest of the planet, Ralph de la Vega, president and chief executive for mobility and consumer markets at AT T, told analysts at a conference in New York. The amount of growth ...
Related contentDataPipe Accelerates Customer Response for Managed IT Services With Isilon IQ
3 hours ago ago from PopEater
SEATTLE, Dec. 10 /PRNewswire-FirstCall/ -- Isilon® Systems (Nasdaq: ISLN) today announced that DataPipe , a global provider of managed IT services, has deployed Isilon IQ as the primary NAS repository for the file-based data needs of its more than 1000 customers. With Isilon IQ, DataPipe can seamlessly grow its storage on-demand, scaling performance and capacity linearly as customer needs dictate, providing maximum IT flexibility to drive ...
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