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13 hours ago ago from Motionopia - Moving About
Service advisor training will help your service center run a lot smoother. The better the job that your service advisor does the more business you can see coming in the door. Word of mouth advertising will be your best friend in this type of business. The premise is simple. A customer comes in for service, they receive better than normal service, and they then share that information with friends. Whenever that other person needs service, ...
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Via SWJ, a fascinating new paper by Major General Andrew Mackay and Commander Steve Tatham, in which, among much else, the authors have good things to say about KoW's recent engagement with the MoD's strategy unit. This from the summary: the paper argues that success in battle will demand as much understanding of social psychology, culture and economics as it does military art and science. Readers may know of Steve's research ...
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14 hours ago ago from SIKKIM CHAMBER OF COMMERCE e.newsletter
Selling Education Education sector in India, its possibilities and those companies expected to benefit the most. Out of every six people in this world one is an Indian. Most of them are young. Society puts a premium on quality intellectual pursuit here. Making India one of the largest education markets, estimated at $60 billion per annum. The dominant player has been the government, but some private players have managed to wedge ...
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20 hours ago ago from OnLetterhead Brand News - Marketing News, Tips & Distractions
To Our Valued Customers, I can't believe that 2009 has come to an end; It seems that the year has rushed by in a blink of an eye! Looking back, this year marked a major turning point for our company and for that, I would like to wish you, our customer, a heart filled thank you. Our valued customers are the backbone of our company and we work each day to improve our services, our solutions, our customer support and our offerings to ...
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September 2005 The Sykes Group's OnPoint is your one source for innovative leadership, motivation, customer service, and career tips, techniques, and resources to improve your career and life. Friday, September 16, 2005 Common Courtesy Isn't So Common - 10 Telephone Blunders in Everyday Business As youngsters, many of us were taught basic telephone etiquette. These lessons taught us the basic components of conducting a phone ...
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