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Do you report GOOD customer service?
20 hours ago ago from Words Done Write
I am an equal opportunity tattletale. When I get really bad service, I'm not shy about speaking with the manager or the corporate office. However, along with reporting subpar service I strongly believe comes the duty to report excellent service, as well. Lately, I'm pleased to say I've had several really great customer service experiences. My most recent positive encounter came this week at the dentist's office. After I almost fell asleep ...
Related contentDon’t Lose Your Customers
2 hours ago ago from Pivot Point Solutions
You can’t lose what isn’t yours. And if you recognize that your relationship with “your” customers is tenuous at best, you have a good chance of creating lasting bonds and keeping customers. Customers are transient. They are supposed to be transient in a free-market economy. In our Darwinian economy, only the strong should survive. In our economy we should want consumers to make the best purchases for them. I used to feel bad when I ...
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3 hours ago ago from WordPress Websites and Small Business Website SEO from Expand2Web - Google Local Tips and Tricks
by Don Campbell on December 20, 2009 0 comments I started my own business two years ago. Believe me, starting a business is a serious learning experience. You learn a lot about yourself, about others, and about how the world works. The more I learn about running a business, the more I realize that every product or service is a commodity . The rapid pace of globalization that is underway will see to that. There are literally ...
Related contentLessons in customer service
9 hours ago ago from Telstra Exchange
I was recently invited to speak at the Telstra Wholesale hosted Market Connections Forums in Melbourne and Sydney. The key point of my presentation was that bad service costs more than good but we (those engaged in service industries) are very good at measuring the Cost of Bad Service. It is an undisputed fact that customers walk out the door if the customer experience isn't up-to-scratch. We also know that organisations are being ...
Related contentChecklist for Choosing a Fulfillment Service Company
11 hours ago ago from Day Care Business : Day care business plan
Advertisement Checklist for Choosing a Fulfillment Service Company Order, or delivery of goods, is a part of the trade operation, where the order is received. Performance refers to those customers to store materials until the delivery to himself or a third party. Manufacturers also offer services to complete applications received in the form of a client by e-mail, telephone, fax or other electronic means, better known as? ...
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