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Grow your hair dressing business with appointment scheduler

10 hours ago ago from Customer Service Resource

The first and foremost aim of any business is to maintain a steady growth rate. If not profit, but ever growing inflation make business growth absolutely necessary. Continuous monitoring of business performance is necessary to ensure that you are following an effective business strategy. For all this to happen, you need to set clear goals and some form of measuring stick. Online Appointment Scheduler software is something that can not only ...

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Five Minutes on….. The Value of Customer Service

10 hours ago ago from Customer Service Resource

Good customer service is the lifeblood of any business. However, in a competitive climate where costs and services are very similar, it is imperative to realise that every aspect of your business can impact on your customer’s experience, not just those which are face to face. A company can provide a comprehensive range of services for its customers. Unless you have a product or a service where you have the monopoly market, you need to be able ...

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Ten Tips for Improving Telephone Customer Service

4 hours ago ago from Accounting Payroll, Careers Advice, Change Management, Marketing Direct, Small Business, Solo Professional, Venture Capital.

ost consumers, from time to time, I have to call customer service. The strange thing is, the companies that offer the most promotions and fight the hardest to get new customers, seem to have the worst service. Hmmmm . Out of frustration (but also because I do customer service training), I felt compelled to write the following Ten Tips for Improving Telephone Customer Service: 1. Have people your customers can understand. I know ...

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Top 15 Technology acquisitions of 2009

6 hours ago ago from CEOWORLD Magazine

Intel Corporation acquires Wind River (USD 884,000,000) -Intel ( INTC : 20.04 -0.25% ), the world leader in silicon innovation, develops technologies, products and initiatives to continually advance how people work and live. Wind River is the global leader in Device Software Optimization (DSO). Wind River enables companies to develop, run and manage device software faster, better, at lower cost and more reliably. Wind River platforms ...

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PR Buzz – 5 Customer Service Lessons

4 hours ago ago from The Buzz! by Mike Schaffer

Customer service is the center of business.  Treat your customers well and they will be happy, thus, in theory, become repeat and loyal customers. Sounds fairly basic, right? And yet, here I am, waiting for the DC Water Authority for a second straight day.  Let me timeline this out for you, and hopefully give businesses a how-not on customer service. Thursday I log on to my online bill and see my water bill is ELEVEN times what ...

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