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Lessons in customer service
23 hours ago ago from Telstra Exchange
I was recently invited to speak at the Telstra Wholesale hosted Market Connections Forums in Melbourne and Sydney. The key point of my presentation was that bad service costs more than good but we (those engaged in service industries) are very good at measuring the Cost of Bad Service. It is an undisputed fact that customers walk out the door if the customer experience isn't up-to-scratch. We also know that organisations are being ...
Related contentProspecting Tips For Your Small Business
22 hours ago ago from ProfitBrite
Are you in the dark about how to start small business? The very first item on your to do list should be prospecting leads. With the dozens of details to consider-finding a location, appealing to investors, choosing the right suppliers, and hunting for employees-it can be easy to lose sight of what should be your most important focus: the customer. After all, without customers, you haven't any business. You might have the best product or ...
Related contentCodemasters Online video game customer service contact moves in-house plus job application
20 hours ago ago from Gamezplay.org - Video game updates daily
In-game support moved entirely in-house to provide un-paralleled customer service Codemasters... Read full post here...
Related contentWhat Is So Important About Business Cards?
22 hours ago ago from Business Cards,Visiting Cards,UV Coated,Spot UV
Business cards are necessity for every business owner. It is nowadays corporate custom to exchange business cards during professional seminars or conventions. People say it helps in increasing personal relations for business. Therefore, nowadays people prefer having professional business cards to maximize the impact. Well, what is so important about business cards? Why is everybody so serious about it? What are the most important ...
Related contentIs Your Idea a Product or a Company?
7 hours ago ago from Money Making Weblog | Wealth Creation and Business Opportunities
I see hundreds of business plans each year, and more than half of them fail what I call the “Company Test.” That is, many of them describe clever products or services, but the idea itself is simply not sufficient to support a whole company. So how do you know if your idea is simply a great product or in fact the basis for a larger organization? First, ask yourself, is there any way this idea could produce at least $100 million in sales? ...
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During a Recession, Holiday Shoppers Are Given a Hero’s Welcome
4 hours ago ago from The New York Times
If the doorman at Bergdorf Goodman seems a little more cheerful than usual this holiday season, or a salesman at Prada or Herm s offers to find a pair of shoes in your size without rolling an eye, do not act so surprised. Retailers are being extra nice, and not just to the regulars. Related Economy Adjusts Store Relations on Madison Avenue (February 18, 2009) They're offering a glass of Champagne as you enter David Yurman, ...
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