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ONLINE WEB STORES; THE UNOFFICIAL RATINGS THREAD!!!!!!
11 hours ago ago from Transparnc's Blog
Based on a 5 Star Rating System: 1) Abes of Maine ( www.abesofmaine.com ) 1/2 Star (And that's only because the online webstore completed the order! 2) Buydig.com ( www.buydig.com ) 3 Stars (because I has some good experiences in the past, but the last experience gets 1 Star, which is the reason I will NEVER purchase from them again. In addition, the last experience was a test of their True Salt as a Company, where they ...
Related contentTrendy customer service
6 hours ago ago from ARMA on Customer Service
If 2009 is to be remembered for its own customer service trend its got to be social media/Twitter. Going on to social networks to complain and/or engage with companies became very popular this year, and some companies responded. Comcast, Sprint, Dominos, United and various others opened up Twitter accounts and carefully monitored what was being said, and tried to respond appropriately. Zappos, the online shoe retailer, was at the helm of this ...
Related contentAre You Driving Your Research or is Your Research Driving You?
1 hour, 22 minutes ago ago from Shannon Paul's Very Official Blog
As much as I love immersing myself in data and appreciate the guidance and insight it provides, I can't help but ask: how much research is too much? A Tale of Two Sodas In his book, Obsessive Branding Disorder , author Lucas Conley compares the launch of Coca Cola's C2 with the success of Peter van Stolk's upstart, Jones Soda . If you're asking, what's Coke C2? you're not alone. According to Conley, C2 launched in Summer 2004 at ...
Related contentT2-3 Cues for Product or Service Improvement
23 hours ago ago from Apin Talisayon's Weblog
An inexpensive source of valuable knowledge for product and/or service improvement is customer complaints and customer dissatisfactions. Of course, solving customer complaints or dissatisfactions prevents or reduces loss of customers. Some customer dissatisfactions are so mild that the customer herself may not be aware of them. Ask a customer for feedback during the initial stages of use; long afterwards, she would have adjusted to the ...
Related contentAll I Want for Christmas Is . . . a Zhu Zhu Pet?
12 hours ago ago from NS Innovative Research
In case you haven’t heard, the Zhu Zhu pet is one of the hottest selling gifts this season- and not just for the little ones. Why is it so popular that consumers are crowding the local Wal-Mart and ordering them online for twice the SRP? Well, it’s fun, novel, and (even at three to four times the SRP) inexpensive. According to a Burst Media survey on holiday spending, consumers across various income levels are cutting back 30% or more ...
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During a Recession, Holiday Shoppers Are Given a Hero’s Welcome
18 hours ago ago from The New York Times
If the doorman at Bergdorf Goodman seems a little more cheerful than usual this holiday season, or a salesman at Prada or Herm s offers to find a pair of shoes in your size without rolling an eye, do not act so surprised. Retailers are being extra nice, and not just to the regulars. Related Economy Adjusts Store Relations on Madison Avenue (February 18, 2009) They're offering a glass of Champagne as you enter David Yurman, ...
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