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It is the process, not the price – Lessons from the BBB Excellence in Customer Service Award for Learned
21 hours ago ago from Awards
Image : http://www.flickr.com I sell windows. . . and doors, and patio rooms and more. But this article is not about what I do for a living, but about customer service. Last month was honored Champion Windows in Colorado Springs, received the BBB Excellence in Customer Service (EICS) Award. Sure, it was gratifying to receive the award, but the process and what we learned along the way were much more important . There's nothing ...
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