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Andrew Chen – Does Every Startup Need a Steve Jobs?

2 hours ago ago from Process for the Enterprise

Andrew Chen asks this question in his blog .  Its a good read from several perspectives, but I'll just pull out the couple of bits that people developing processes should be thinking over well and good (I like to read the work of thought leaders outside the BPM space to see how their ideas might apply to BPM): Back to Steve Jobs – what does he really do? Long story short, my hypothesis is that Steve Jobs is one of the rare CEOs who is ...

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Alight Ranks #2 in Customer Satisfaction Ahead of Competitors

18 hours ago ago from The Sacramento 10 - Top Ten Lists of the Best Restaurants, Businesses, Services, and Everything Else You Can Imagine in Sacramento, CA

PLACERVILLE, Calif. (BUSINESS WIRE) Alight LLC, developers of the industry-leading Alight Planning financial planning and reporting software, today announced that it was ranked #2 in overall customer satisfaction in the Vendor Landscape Matrix for Business Performance Management recently published by BPM Partners, a leading independent authority on business performance management (BPM) solutions. Originally posted here: Alight Ranks #2 ...

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SharePoint 2010 Helps With Nagging Process Headaches

2 hours ago ago from The Forrester Blog For Business Process & Applications Professionals

By Craig Le Clair SharePoint 2010 unleashed a host of improvements for line of business (LOB), security and compliance, developers, and the data center. But unlike SharePoint 2007 that grouped a set of diverse technologies into a single platform, SharePoint 2010 takes dead aim at improving business processes by connecing people more directly to them. Visual Studio, SharePoint Designer, social features, enhancements to Visio and improved ...

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The Top Eight Customer Management Trends For 2010

19 hours ago ago from The Forrester Blog For Business Process & Applications Professionals

As 2009 draws to a close, what are the key trends that customer management business process professionals need to pay attention to you finalize your plans for next year? Trend 1: Companies Return To Investing In Their Most Important Asset – Customers Beginning in mid-2009, I have seen a strong up-tick in investment dollars being released by organizations intent on improving their customer management capabilities to capitalize on the ...

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5 Tips: Leverage Internal Auditing To Reduce Costs Streamline Business Processes BusinessAssurance.com

1 hour, 52 minutes ago ago from BusinessAssurance.com

15th December 2009 Download (Microsoft PowerPoint format) Businesses that operate a robust management system are better positioned to weather the economic storm; they understand that well-maintained management systems and healthy business processes better enable growth and business success, even through an unstable economy. They also understand that the checks and balances of a strong internal auditing program help ensure ...

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