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PIPE International Chooses Equinix Sydney Data Center As Global Interconnect Provider For New Undersea Cable
20 hours ago ago from Nortia Research
Global Carrier also Deployed at Equinix Centers in Sydney, Tokyo and San Jose, CA Equinix, Inc. (Nasdaq: EQIX), a provider of global data center services, today announced that PIPE International (Australia), a wholly-owned subsidiary of PIPE Networks (ASX: PWK) has selected Equinix as a key interconnect provider for its new PIPE Pacific Cable (PPC-1) undersea cable. Through Equinix Sydney-1 (SY1) International Business Exchange (IBX ) ...
Related contentRoundup: Savvis, Axxana, Enomaly, ColoHouse
6 hours ago ago from Data Center Knowledge
Here’s a roundup of some of some of this week’s headlines from the data center and hosting industry: Private clouds from Cisco and Savvis . Savvis (SVVS) and Cisco (CSCO) announced an expanded relationship Monday that will focus on the development of private clouds for the enterprise. Formerly dubbed Project Spirit , the Savvis Symphony private cloud platform will integrate the Cisco Unified Computing System (UCS). This new platform will ...
Related contentBPO Services -- most competitive in India
1 hour, 1 minute ago ago from Business Services Packages
Home December, 2009 November, 2009 October, 2009 September, 2009 Contact Us Business Services Packages BPO services are related to providing latest technical services to the clients for hassle-free functioning. 08 Dec 09 BPO Services -- most competitive in India BPO services are related to providing latest technical services to the clients for hassle-free functioning. BPO services India are one of ...
Related contentOutsourcing Services
17 hours ago ago from Outsourcing company
Much has been talked about making the right choice of a call center vendor to be able to get the maximum out of the outsourcing process. As a prelude to reaching an optimal decision in this regard, it becomes important to understand the vital characteristics of call centers. It should, however, be kept in mind that outsourcing does not mean surrendering accountability. Appropriate metrics should be adopted right from the start to monitor ...
Related contentIBM opens new Business Continuity and Resiliency Services center in Izmir, Turkey
12 hours ago ago from Rothstein Associates Inc. Business Survival ™ Weblog
In line with increasing business demand, IBM has opened a new Business Continuity and Resiliency Services (BCRS) center in Izmir, Turkey, replacing the former facility, which has been in operation since 1995. The new facility features advanced data center capabilities and workplace-recovery technologies designed to help companies safeguard and recover critical information and ensure uninterrupted operations. The BCRS center offers ...
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Ifbyphone's Virtual Call Center Software Saves DiabetesAmerica Over $240,000 Per Year
7 hours ago ago from Good News Now
CHICAGO, Dec. 8 /PRNewswire/ -- By leveraging Ifbyphone's Virtual Call Center software and bringing its outsourced call center in-house, DiabetesAmerica has saved over 50% while also integrating interactive voice response (IVR) technology to increase patient access to its health centers. (Logo: http://www.newscom.com/cgi-bin/prnh/20091020/LA94596LOGO) DiabetesAmerica looked to Ifbyphone to provide a virtual call center system that would ...
Related contentinContact Named World’s Best Technology Innovation by ContactCenterWorld.com
7 hours ago ago from Good News Now
inContact, Inc . (NASDAQ: SAAS ) was named the Best Technology Innovation in the world for its on-demand call center software and agent optimization tools at the 2009 Global Top Performers Awards presented at the recent ContactCenterWorld.com 2009 World Conference. The 2009 Global Top Performers Awards recognized the very best in the call center software industry from around the world. inContact advanced into consideration for the global ...
Related contentZeacom Introduces Record & Evaluate Module for ZCC Unified Communications and Contact Center Platform
6 hours ago ago from FanHouse
Zeacom , the leading global provider of unified communications and contact center software for small-to-medium-sized enterprises, today introduced its ‘Record and Evaluate’ module. A key add-on to its Zeacom Communications Center (ZCC) platform, this cutting-edge technology enables contact centers to record and evaluate customer calls with greater ease and accuracy, improving regulatory compliance and raising agent performance. “IP-enabled ...
Related contentQualityTech Launches Major Data Center Expansion in Atlanta
7 hours ago ago from Good News Now
Quality Technology Services (QualityTech), one of the nation’s largest privately-held providers of data center facilities and managed services, announced today a 130,000 square foot build-out in its Metro data center located near downtown Atlanta. This expansion will be supported by the funds from QualityTech’s recent $150 million partnership with growth equity investor General Atlantic. “Our partnership with General Atlantic has allowed ...
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