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Please at Least Apologize

3 hours ago ago from Wall Street Journal

"A Christmas present to remember from 69," proclaimed the unsolicited e-mail that arrived in many in-boxes on Saturday. Eager to cash in on the online gift-buying trend, the company was offering "the perfect present for your nearest and dearest an experience they'll never forget." Had the e-mail landed a week earlier, the advertising might have been persuasive, but on Saturday this missive was doomed to failure for it came from Eurostar. ...

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During a Recession, Holiday Shoppers Are Given a Hero’s Welcome

5 hours ago ago from The New York Times

If the doorman at Bergdorf Goodman seems a little more cheerful than usual this holiday season, or a salesman at Prada or Herm s offers to find a pair of shoes in your size without rolling an eye, do not act so surprised. Retailers are being extra nice, and not just to the regulars. Related Economy Adjusts Store Relations on Madison Avenue (February 18, 2009) They're offering a glass of Champagne as you enter David Yurman, ...

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Grant Cardone: Sales-Driven, not Market-Driven

7 hours ago ago from Huffington Post

I was recently asked to write an article in response to the recent CNN article on selling luxury goods. Cutting price is never a long time survival for any company, it's just a lazy way to do business. First, it doesn't make up for loss volumes, and secondly, it can actually unnecessarily depreciate the value of your product. Even cost cutting can't keep up with cutting price and volumes, the math just doesn't work! All companies, ...

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