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Does Your Call Center Ensure Customer Loyalty?

8 hours ago ago from Call Center Cafe

Ensuring customer loyalty has been the mantra of all successful businesses. As call centers become an integral part of a complete customer service strategy in businesses ensuring loyalty has become more of a challenge. Modern call centers are sophisticated and multi-person operations are supported by telephone and computer technology. There is no personalization or a continuous name that a customer can relate to. Though telephone ...

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Outsourcing Customer Service

15 hours ago ago from Call Center Cafe

Quite a few organizations hire employees in internal positions such as human resources, marketing, sales, facilities, cafeteria, accounting or security without adequate training in customer service skills. Generally, unless a customer complains or compliments an employee their supervisor typically assumes that everything is being done well and provides positive feedback on their performance review. Customer Services includes small and ...

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Latisys is Choosen to Supply Data and IT services for Lunarpages

16 hours ago ago from Web Hosting Talk News

( The Hosting News ) – Latisys, a provider of colocation, managed hosting, managed services and disaster recovery solutions, today announced it has been selected by leading Web Hosting provider Lunarpages to provide data center colocation and managed IT services. For more than a decade, Lunarpages has focused on providing affordable and reliable hosting for over 150,000 satisfied customers – ranging from individuals and small businesses ...

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Lunarpages Selects Latisys Colocation Facility

11 hours ago ago from MyHostNews: Web Hosting News, Web Hosting Interviews, Web Hosting Awards and Web Hosting Reviews

Hosting News Englewood, COLORADO – Latisys, a provider of colocation, managed hosting, managed services and disaster recovery solutions, today announced it has been selected by leading Web Hosting provider Lunarpages to provide data center colocation and managed IT services. For more than a decade, Lunarpages has focused on providing affordable and reliable hosting for over 150,000 satisfied customers – ranging from individuals and small ...

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3M Launches Customer Technical Center in Dubai

1 day ago ago from buildaroo.com

3M announced today that it is bringing its technology even closer to customers with the opening of an innovative Customer Technical Center in Dubai, United Arab Emirates. “The fact that we are opening this new center in Dubai demonstrates our commitment to bring innovative solutions to our customers in this exciting and growing market.” This is the first center of its kind in the Middle East. It is expected to open later in 2010 and ...

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